Best Online Price Guaranteed

Best Online Price Guaranteed

At Sa Bassa Rotja Ecoturisme we want you to start feeling the calming benefits of your trip right from the time you book your stay. That is why we want to guarantee that at www.sabassarotja.com you are booking the best online rate available.

If you find a lower rate on another website with a difference higher tan 5€

we will match the price, and as compensation, give you another 5% discount on the total booking price.

What happens if I find a lower rate on another website?

Once you have made your booking via sabassarotja.com you will have 24 hours to fill in the following form, stating the rate you have found on the other portal.

What factors should I take into consideration?

We will match the difference provided that the booking terms and conditions are the same. In other words, they must be for the same hotel on the same dates, the same room type, the same board option, the same number of guests, the same number of adults and children (same ages), as well as the same currency and payment method. For more information, see Terms & Conditions.

What steps should I follow?

1. You must have made the booking via www.sabassarotja.com or the call centre.

2. Fill in the form, stating the difference found within a maximum of 24 hours.

3. If your request meets the terms and conditions, we will be delighted to match the rate and also add a 5% discount.

4. If this is not the case, we will explain the reason why the guarantee cannot be applied.

Once we receive your request, we will proceed to check it and get back to you within 24 hours. If you do not receive a reply in 72 hours, please email us at info@sabassarotja.com

Contact details

Name*

Surname*

E-mail address*

Country telephone code (format +XX)*

Telephone number*

Details of your booking at sabassarotja.com:

Booking reference*

Check-in date*

Check-out date*

Name of the site with lower price

Lower quantity found*

Currency*

Where did you find the lower price?*

Link to the website or app name*

Add screenshot of lower price*

Any additional comments

I have read and agree to the privacy policy*

If you see this, do not fill the next field!

Terms and Conditions for the Best Price Guarantee:

Client should have an NH booking confirmation made through www.sabassarotja.com The online net rate found on another website needs to comply with the following conditions with regard to the Sa Bassa Rotja Ecoturisme best available net rate:

• same hotel
• same room type and bed type
• same dates of stay
• same sales conditions such as the cancellation conditions, prepayment conditions, and possible changes to be made in the reservation, etc.
• same number of guests
• same currency

Rate must be available to the general public and to be verified through Sa Bassa Rotja Ecoturisme.
The rates compared needs to be net of taxes such as City Tax or any other taxes related to the room rate. Rate must be available and bookable.

Rates which will not be applicable for the Best Price Guarantee

Non public rates (e.g. negotiated rates, group rates, company rates,..etc).
Rates from opaque on-line pages (web pages that do not identify the name of the hotel, the exact address, or the availability of the room until the payment of the reservation is made) Rates offered in promotional packages.
Rates with failures, errors, or technical difficulties on the Web Page when the reservation is made.
Variations of the rates due to fluctuations and/or differences in the currency exchange. The exchange rate needs to be the same as the one used by NH Hotels when completing the reservation.
Off-line rates.
Rates corresponding to pages that offer bank cheques as a payment method.

Other Conditions to take into account

Sa Bassa Rotja Ecoturisme will not be responsible for any penalties costs or fees related to the cancellation policies of other Web Pages.
Should the Best Price Guarantee Form is apply to multiple nights, “the Best Price Guarantee” will be applied to the total final price of the stay and not on each individual night.
Sa Bassa Rotja Ecoturisme reserves the right to modify or cancel the Terms and Conditions shown on the Website at any time.
If you have any questions about the Best Price Guarantee, please contact us by email: info@sabassarotja.com

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© 2024

The Rural Hotel Sa Bassa Rotja is managed by the Mallorcan travel group Bou Ros .
Our philosophy can be summarized under the term 'ecotourism', since our mission is to promote the sustainability, preservation and appreciation of the natural and cultural environment of our land. If you wish, you can read our concrete lines of action in our Sustainability Policies. In any case, our work always aims to pursue the following principles:

To minimize the negative impacts—for the environment and for the community—generated by the touristic activity;
To create respect and environmental and cultural awareness;
To provide positive experiences for both visitors and hosts;
To provide direct financial benefits for conservation;
To provide financial benefits and strengthen participation in local community decision-making;
To create sensitivity to the political, environmental and social climate of the host countries;
To support universal human rights and labor laws.

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